Starbucks Among Companies Affected by Ransomware Attack
Business|Starbucks Among Companies Affected by Ransomware Attack
https://www.nytimes.com/2024/11/26/business/blue-yonder-ransomware-attack-starbucks.html
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Blue Yonder, which provides supply chain management software for thousands of companies, said a cyberattack had disrupted some services.
A ransomware attack against a supply chain manager has snarled payroll and scheduling services for prominent international companies, including Starbucks and one of Britain’s largest grocery store chains.
Blue Yonder is an Arizona-based company that provides software for thousands of companies to manage their supply chains from planning to fulfillment and delivery. Last week, the company “experienced disruptions to its managed services hosted environment, which was determined to be the result of a ransomware incident,” Blue Yonder said in a statement. The company said it had enlisted the help of outside cybersecurity firms, but its system remains stymied.
“The Blue Yonder team is working around the clock to respond to this incident and continues to make progress,” the company said in its latest update released on Sunday, adding that it did not have a timeline for restoring services. Blue Yonder did not immediately respond to a request for comment.
Founded in 1985 and billing itself as a “world leader in digital supply chain transformation,” Blue Yonder says it has over 3,000 clients who rely on its digital, A.I.-driven programming to manage their day-to-day business, including payroll, forecasting and supply chain management. The company has not detailed which of its clients or services have been impacted by the attack.
The ransomware attack has forced Starbucks stores to manage employee schedules the old-fashioned way, with pen and paper, and disrupted the coffee chain’s ability to pay staff, The Wall Street Journal reported. Around 11,000 stores in North America have reportedly been affected. Jaci Anderson, a spokeswoman for Starbucks, said in an email that the company would make sure all employees were paid for all hours worked. She added that customers were still being served as usual, and the outage did not affect them.
Morrisons, one of Britain’s largest grocery chains, confirmed that the cyberattack had upended the company’s warehouse management system, for fresh produce. Morrisons is one of several large retailers that use Blue Yonder’s software, including Sainsbury’s, another U.K.-based grocery chain.